PRIVACY POLICY FOR CASTLE INDUSTRIAL SUPPLIES
Last Updated: March 2026
INTRODUCTION
At Castle Industrial Supplies, we are committed to protecting and respecting your privacy. This policy explains when and why we collect personal information, how we use it, and how we keep it secure.
WHO WE ARE
Castle Industrial Supplies is a UK-based company. For the purposes of data protection laws, we are the “Data Controller.”
Website: https://castleindustrial.com
Contact Email: marketing@castleindustrial.com
THE DATA WE COLLECT
We collect and process personal information in a few specific ways, depending on how you interact with the Castle Industrial Supplies website.
Website Analytics & Performance: When you visit our site, we use Google Analytics (GA4) and Sourcebuster JS to monitor performance and understand audience demographics, such as your country, region, city, and language. We process this under our Legitimate Interest to improve our website experience. We do not collect “Sensitive Data” (e.g., health or religion), nor do we track age, gender, or specific interests. While this policy covers our use of that data, a full technical list of cookies and their expiration dates can be found in our Cookie Policy.
Email Newsletters: If you subscribe to our digital updates, we collect your email address to send you marketing news and industry insights via Campaign Monitor. As noted in our Terms & Conditions, this allows us to send you electronic communications. This processing is based on your explicit Consent provided at signup, and you maintain the right to opt-out at any time via the “unsubscribe” link in any email.
‘Get in Touch’ Inquiries: If you reach out via our contact form, we collect your name, company name, email address, and phone number to respond to your specific inquiry. We store this information in our HubSpot CRM to manage our professional relationship with you. We process this data to fulfil a potential Contract or based on our Legitimate Interest in providing the business services you have requested.
HOW DATA IS STORED AND SHARED
We do not sell your personal data. To operate our website and services efficiently, we share limited information with the following trusted third-party processors:
HubSpot CRM: To manage our business relationship with you and securely store inquiry details.
Campaign Monitor: To manage our email newsletter database and track unsubscribes to ensure we respect your preferences.
Google Analytics: To process anonymous location and language data for website performance tracking.
Security & Technical Providers: We use Wordfence for security and fraud prevention, and Elementor for website functionality. These tools may process technical data (such as IP addresses) to ensure the website remains safe and operational.
All our service providers are required to maintain the confidentiality and security of your data. Where data is processed outside the UK/EEA, we ensure standard contractual clauses or other legal safeguards are in place.
INTERNATIONAL DATA TRANSFERS
As we use platforms like HubSpot and Google, your data may be processed on servers located outside the UK or EEA (e.g., in the USA). We ensure these providers use Standard Contractual Clauses (SCCs) or other legal safeguards to ensure your data is protected to UK/EU standards.
YOUR RIGHTS
Depending on your location, you have the following rights:
Access: Request a copy of the data we hold about you.
Correction: Ask us to fix inaccurate information.
Deletion: Ask us to delete your data (the “Right to be Forgotten”).
Withdrawal of Consent: You can click “unsubscribe” in any marketing email at any time.
DATA RETENTION
We keep your information only as long as necessary. If you contact us via a form, we keep that data in HubSpot for the duration of our business relationship. If you join our newsletter, we keep your email until you unsubscribe.